Effective Date: April 2026
Apex Community Carers Pty Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect personal information including:
Full name
Contact details (email, phone, address)
Date of birth
Health or care-related information (if required for services)
Emergency contact details
Payment or billing information
Website usage data (IP address, browser, cookies)
We collect information when you:
Fill out forms on our website
Contact us via phone, email, or enquiry forms
Apply for services or employment
Interact with our website
We collect and use your information to:
Provide care and support services
Respond to enquiries
Manage client relationships
Improve our services and website
Comply with legal and regulatory obligations
We may disclose your information to:
Staff, carers, and contractors involved in your care
Third-party service providers (IT, hosting, admin support)
Government bodies or regulators where required by law
We do not sell your personal information.
We take reasonable steps to protect your data from misuse, loss, or unauthorised access, including:
Secure systems and databases
Restricted staff access
Confidentiality obligations
However, no online system is 100% secure.
You may request access to your personal information and request corrections at any time.
Our website may use cookies to:
Improve user experience
Analyse traffic
Store preferences
You can disable cookies via your browser settings.
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
If you have concerns about your privacy, you may contact us. We will respond within a reasonable timeframe.
Email: support@apexcarers.com.au
Phone: 0414649972
Address: Macquarie Park, NSW 2113
© Apex Community Carers, All Rights Reserved.
